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December 02, 2020, 06:19:42 AM

Author Topic: Non-English User Reports  (Read 631 times)

SergiuTatar

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Non-English User Reports
« on: June 12, 2020, 08:38:56 PM »
Hello,

Due to the recent increase in non-English user reports, I'd like to clarify the reason behind the reluctance towards dealing with these reports.

We are aware of how frustrating it can be to get disrespected. Unfortunately, it's not fair for us to intervene due to the risk of misunderstanding the situation. This might lead to the wrong punishment and that's something we aren't prepared to do.

Google Translate can be a handy tool in situations like these, however, because of its inaccuracy, it's still very difficult to remain impartial during a conflict as an admin who doesn't speak the language in question. It also takes up significantly more time to deal with reports in languages other than English, and often leaves out context that might otherwise be important in an interaction.

If someone is disrespecting you in-game and there's an online admin who speaks that language, feel free to ask for his or her assistance. Note that this assistance is on a purely informal basis.

From now on, all non-English user reports posted on our forum will be automatically rejected, regardless of whether you've translated the text or not.

Thank you for understanding!

xMovian since 01/04/2014.
Current rank: Server Administrator (4)
Administrator since 03/06/2014.